What is an Individual Service Fund?
An Individual Service Fund (ISF) is a different way for you to purchase your care from a home care provider. With an ISF, you have choice and control over the support you need without having to take on the responsibility of managing the money.
The new way of doing things gives you much greater flexibility and choice than before with the agencies that actually provide the service to you.
What will be different?
Calderdale Council will give the money (your agreed personal budget) directly to us on a monthly basis and we will work directly with you to agree how you would like your care and support arranged.
In the Example to the right we would work with Jane to develop a 'support plan', which sets out the way Jane would like this support to be provided.
We work with you to develop a plan
This plan describes what is important to you, how you want to be supported and what you want to achieve in the next year.
The plan will show how you want to use your individual money.
We put how much individual money you have and how you want to spend this into an agreement or contract.
This means we are accountable to you in how your money is spent.
Jane needs some support to assist her each morning to get ready for the day (personal care).
Jane's friend sometimes visits at the weekend and is happy to support Jane with personal care. The money that is saved when Jane's friend visits and provides some support can then be used for other activities.
For example, Jane can use this money to ask the agency to provide some housework or to do some light shopping and so on.
An ISF gives you maximum flexibility in how, when and where we can support you. This may include a weekly trip to the theatre or football or just an afternoon in town having coffee and cake.