We offer families the opportunity to get to know us better during a free no-obligation, home visit.
During this visit, we will talk about what you want in your life and how we can support you to fully experience that.
We evaluate the needs of you and your family, set goals for care, conduct risk assessments and discuss costs and available funding options.
Once all parties agree on an appropriate level of care, one of our experienced members of staff will visit to deliver the full personalised care plan.
All parties can sit together and take time to process our services and requirements together to ensure that your personal plan truly reflects the care that you want and the outcomes you desire.
A warm and trusting relationship between you and your caregiver is Calderdale HomeCare’s main aim.
Great reputations are made with excellent relationships.
We consider what we have learned about you during our conversations, home visit and assessment and then carefully match you with a suitable caregiver or an experienced care support team that best matches your personality and needs.
To ensure that you are receiving the highest quality of care, we will call you regularly to check you are satisfied with your caregiver and the services you are receiving.
We also provide home visits to ‘spot check’ our caregivers and ensure the services delivered continue to meet your needs.
We also complete reassessments every six months, or more frequently if required.
From dusting and making the bed, to shopping and cooking meals, we can assist.
When we meet to find out your needs, we will make sure we find out information such as how strong you like your tea to how you like your bed made to ensure that your home is exactly how you want it.
We are here to support the mental health of carers too. From weekly chats over a ‘cuppa’, to doing a jigsaw or even someone to assist you on a daily walk, we are happy to help.
Our carers are specially selected to match different personalities and interests.
Some clients want assistance with a weekly hair wash whereas others need help with bathing and dressing daily.
From washing and feeding to assistance with medication, our carers are highly professional and treat clients with kindness and respect.